Second return

The car was virtually unused over Christmas (although the clutch pedal vibration remained throughout) until I went to Capernwray Quarry, Carnforth onthe 28th December 2009. A number of people all commented that the car didn’t sound right including a friend that owns a garage. They suggested that the engine was now a diesel as well as that it sounded like a little steam engine when idling.

I called Fylde Coast AccidentRepair Centre on the 29^th but there was no answer and nobody called back despite me leaving a message.

The next time that the car was used was the 30^th when I went toLeyland. On the way back the oil light came on and then just as I got home it remained on and flashed.

I called Fylde Coast AccidentRepair Centre but nobody answered so I left a message and contacted Tesco directly who did manage to contact Fylde Coast AccidentRepair Centre who arranged to pick the car up early the following day. I contacted Tesco to arrange for insurance cover for the courtesy car. This begs the question as to whether I was covered all of the other times that Fylde Coast Accident Repair Centre gave me a courtesy car and I didn’t have to arrange cover.

The following day nothing happened. The courtesy car that I’d got covered with Tesco was double booked and Fylde Coast AccidentRepair Centre only contacted me late in the morning to tell me. The boss did offer to meet me to give me a different courtesy car but as it happened I wasn’t the nominated driver for a New Years party and so I didn’t need a car until Monday when they picked mine up.

I did have to rearrange cover for the courtesy car with Tesco and this time I was shown a massive price list just in case I damaged their car. I was also limited to 200 miles per week which somewhat stopped plans I had to visit family in Watford (400 mile round trip) which we'd put off at New Year because the car didn't work!