At last contact... but I called them :(

I just spoke to the Ombudsman Liaison Man. He's still gathering evidence but should be ready tomorrow or possibly Monday - somewhat longer than the five business days promised! He still doesn't want the car to look at but is quite interested in my printout and will contact SEAT for a copy of it - he did want my copy but that's (a) paper so difficult to send and (b) evidence that the car wasn't correctly repaired.

Here's a scan of the printout showing the problem.

The Ombudsman Liason Man sounded a little surprised that I still haven't got the details of the new engine number etc. Personally I'd say I was disappointed but not surprised considering the track record.

I suggested that watchdog and Trading Standards might be interested in the case today. The Ombudsman Liaison Man agreed that Tesco et al wouldn't look good.

The Ombudsman Liaison Man promised to call back tomorrow regardless of what happens and whether he gets all of his evidence.