Still waiting...

Well it's Wednesday 17th March and the Ombudsman Liason Man hasn't managed to call even though he has clearly had a full five days to consider his decision. I'd call today but I forgot the letter with his number on it. I'll call tomorrow.

On Saturday 13th March I got two letters from the Complaint Person. They were both exactly the same and dated the 8th which suggests that first class postage from Tesco is very slow. The letters basically said that they'd done everything that they can and the car is ok and actually it's me being unreasonable and trying to rip off Tesco with the growling gearbox - something that I pointed out was faulty before the accident to them! Anyway it was all very defensive and not very helpful but then reading this blog that isn't really a surprise is it. The only positive thing is that he suggested I might get the car looked at for a second opinion by SEAT.

I called SEAT in Galgate and they're going to look at the car tomorrow morning. The are very friendly and jolly helpful even fitting things in really early to work around work. What a refreshing change.